Privacy policy
This Privacy Policy applies to personal information that is processed by Angelina George Cosmetics Ltd. ("AGC", “Angelina George Skincare, "we," "us," and "our") in the course of our business, including on our website (the "Site") and our related e-commerce services (collectively, the "Services"). The term "personal information" refers to information that relates to you and can identify you as an individual either on its own or in combination with other information. Data that has been de-identified or aggregated such that you can no longer be identified is not included in personal information. By visiting our Site and/or using our Service, you are agreeing to the terms of this Privacy Policy and the accompanying Terms of Use. All capitalized terms not defined in this Privacy Policy will have the same meanings set forth in our Terms of Service.
SECTION 1 - PERSONAL INFORMATION WE COLLECT.
When you visit the Site, we automatically collect certain information about you. The personal information we collect is divided into three categories:1. Information You Provide to Us:
- If you create an account, we will ask for your name and email address.
- If you place an order with AGC, we will record your personal information, including the items you purchase, your billing and shipping address, phone number, and payment information. Please note that we use a third-party service provider to collect and process payment card information on the Site. AGC does not directly collect or store any payment card information provided to the Site, but it may receive information associated with your payment card information (e.g., your billing details).
If you call or otherwise interact with AGC's customer service and support, we may collect the information you provide to our representatives. In addition, we may record telephone calls between you and our representatives for training and quality assurance purposes.
AGC may offer interactive features such as commenting functionalities, review forums, chat services, and social media pages. AGC and other individuals who use our Services may collect the information you submit or make available through these interactive features. Any information shared on the public sections of these channels will be considered "public" and may not be subject to the privacy protections referenced herein.
We may contact you to participate in surveys. If you decide to participate, you may be asked to provide certain information, which may include personal information
2. Information We Collect Through Your Use of the Services:
When you visit the Site, we automatically collect certain information about your device, including your Internet protocol (IP) address, user settings, IMEI, MAC address, Technologies including cookie identifiers, mobile advertising and other unique identifiers, mobile carrier, details about your browser, operating system or device, location information (including inferred location based off your IP address), Internet service provider, pages that you visit while using the Services, and other information about how you use the Services. Information we collect may be associated with your account and the devices you use.
We, as well as third parties that provide content, advertising, or other functionality on the Services, may use cookies, pixel tags, local storage, and other technologies ("Technologies") to automatically collect information through the Services. Technologies are essentially small data files placed on your computer, tablet, mobile phone, or other devices that allow us and our partners to record certain pieces of information whenever you visit or interact with the Services.
- Cookies. Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier. Most browsers allow you to block and delete cookies. However, if you do that, the Services may not work properly.
- Pixel Tags/Web Beacons. A pixel tag (also known as a web beacon) is a piece of code embedded on the Services that record information about how you browse the Site.
- Log files. Log files track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
Additionally, we may use Google Analytics and other service providers to collect information regarding user behaviour and user demographics on the Services. This analytics data is not tied to any identifiable information. For more information about Google Analytics, please visit https://policies.google.com/technologies/partner-sites. You can opt out of Google’s processing of data generated by your use of the Services by visiting http://tools.google.com/dlpage/gaoptout.
3. Information from Other Sources: We may also collect information about you from third-party services and organizations to supplement the information you provide us. For example, if you access our services through a social networking site, we may collect information you've made available through your privacy settings. This additional information helps us verify the information you've given us and improve our ability to provide you with our services.
SECTION 2 - WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, providing you with invoices and/or order confirmations, and customer support ). Additionally, We process personal information for a variety of business purposes, including but not limited to:1. Administrating purposes: We use your personal information for various purposes, including analyzing and understanding how you use our products and services, and for administrative purposes such as:
- Measure interest and engagement in the Services;
- Communicate with you;
- Improve our products and Services;
- Develop new products and services
- Screen our orders for potential risk or fraud
- Process your payment card information
2. Marketing Purpose (if applicable): We may use personal information to tailor and provide you with content and advertisements. We may provide you with these materials as permitted by applicable law.
3. Sharing Content with Friends or Colleagues: We offer a range of tools and features, one of which includes referral services that allow you to share certain content with friends or colleagues. For instance, you may provide information about your friends through our referral services, and forward or share an email inviting them to use our services. We will only use the contact information you provide for the sole purpose of sending the content or link you requested to your friend or colleague. We will not be collected or otherwise used by AGC or any other third parties for any other purpose.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. In addition, AGC may use personal information for other purposes that are clearly disclosed to you at the time you provide personal information or with your consent.
SECTION 3 - CONSENT
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, or if you don't want to receive the email for the continued collection, use or disclosure of your information, at any time, you can still automatically unsubscribe it or contact us at info@angelinageorgeskincare.com
SECTION 4 - DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
We may share your personal information with third-party service providers for various purposes, including providing the Services, marketing and advertising, payment processing, and IT services.
We may use third-party APIs and software development kits to enhance our Services, and these may allow third parties to collect your personal information for targeted advertising.
When you use our Services, you may share personal information with other users, and we have little control over how they use it.
We may provide personal information to business partners to provide products or services, or jointly offer them.
We may allow third-party advertising partners to collect information about you to deliver personalized advertisements when you visit third-party services within their networks.
We may access, preserve, and disclose your personal information to comply with legal requests, protect rights and safety, prevent financial loss, or in connection with an investigation or prosecution of illegal activity.
In the event of a merger, acquisition, or other transfer of our business, your information may be sold or transferred as permitted by law and/or contract.
SECTION 5 - THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 6 - SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. Unfortunately, the Internet cannot be guaranteed to be 100% secure, and we cannot ensure or warrant the security of any information you provide to us. To the fullest extent permitted by applicable law, we do not accept liability for unintentional disclosure.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
SECTION 7 – YOUR RIGHTS
If you are a European resident, You have the right to request information about the personal data we hold on you. If your data is incorrect, incomplete or irrelevant, you can ask to have the information corrected or removed. Annually, you have the right to request written documentation on the personal information we have about you in our account files. To request this document please write to info@angelinageorgeskincare.com.
(a) General. You may have the right object to or opt out of certain uses of your personal information. If you have previously given us consent to process your personal information, you may withdraw that consent at any time by contacting us as described below.
(b) Email Communications You may unsubscribe from future promotional emails by clicking the unsubscribe link at the bottom of the email. Please note that transaction-related emails regarding products or Services you have requested will continue to be sent. Additionally, we may send non-promotional communications regarding us and our Services, and you will not be able to opt out of those communications.
(c) Technologies and Personalized Advertising. You can block, disable, or delete the Technologies we use on the Services as your browser or device permits. Note that cookie-based opt-outs are not effective on mobile applications. You may opt-out of personalized advertisements on some mobile applications by following instructions for Android and iOS. To opt-out of receiving targeted ads from advertisers who participate in self-regulatory programs, visit https://thenai.org/optout/, https://www.youronlinechoices.eu/, or https://www.aboutads.info/choices/.
Please note that you must opt out separately on each browser and device.
(d) “Do Not Track”. We do not respond to or honor DNT signals or similar mechanisms transmitted by web browsers.
SECTION 8 – MINORS & CHILDREN
The Site is not intended for and should not be used by, children under the age of 18.
SECTION 9 - CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.If you have any queries about our Privacy Policy, please do not hesitate to contact us.